Laptop displaying a 'Contact Us' form alongside a smartphone showing a virtual healthcare assistant on a blue background.

Complaint

We’re Listening — Share Your Experience With Us

Your feedback helps us improve. Whether you had an issue with a product, delivery, service, or something else, our complaint form makes it easy to let us know.
No long forms, no call waiting — just a simple way to share your concern and get the support you deserve.

Use the form below to tell us what happened, and we’ll follow up promptly to make things right.

Customer Details

Please provide customer information

Complaint Details

Please provide complaint details
Please describe the issue or concern in as much detail as possible, including names, dates, or order numbers if applicable. This helps us resolve your complaint more quickly and accurately.
Click or drag files to this area to upload. You can upload up to 5 files.
You may upload any relevant files, such as receipts, photos, or documents, that help explain your concern.
I confirm that the information provided is accurate to the best of my knowledge. I understand that Advanced Medical Supply may contact me to follow up on this matter. I have reviewed and agree to the terms outlined in the Privacy Policy and Notice of Privacy Practices
Work Hours

Monday to Friday: 9am - 6pm
Weekend: 9am - 5pm

Email Address

intake@advmedsupply.com

Phone Number

(734) 427-7800

Empowering Health, Enhancing Lives

Quality Medical Supplies, Trusted Care

Reliable healthcare products for a better, healthier life. From diabetic care to mobility aids, we’ve got you covered.

F.A.Q

How do I place an order through the Provider Order Portal?

To place an order as a provider, click the “Order Now” button under the Provider Order Portal. You will be directed to the Provider Order Portal, where you can fill in the necessary details and select the medical equipment or supplies you need. Once you have reviewed your order, submit it to complete the process.

How do I place an order through the Patient Order Portal?

To place an order as a patient, click the “Order Now” button under the Patient Order Portal. This will take you to the Patient Order Portal, where you can provide your details, upload the required files, and review your order. Once everything is confirmed, submit your order for processing.

What types of DME products can I order?

Our portal offers a wide range of durable medical equipment, including mobility aids, orthopedic supplies, diabetic care products, and more. Browse our Services to find what you need.

Is insurance coverage available for orders?

Yes, certain products may be eligible for insurance coverage. If you are a provider, ensure you input the necessary patient insurance details during the order process.

For any issues or questions regarding your order, feel free to reach out to our customer support team via email or phone. Support details can be found on our Contact Us page.

Call Now
(734) 427-7800

Email Us
intake@advmedsupply.com

Place your online order for DME products today!