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Privacy Policy

Privacy Policy

đź“… Last updated: January 10, 2025

At Advanced Medical Supply, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit www.advmedsupply.com. By using our site, you agree to the practices described here.

Definitions

  • Personal Information means any information that identifies you directly or indirectly (e.g. name, email address, phone number).
  • Non-Personal Information means data that cannot be used to identify you (e.g. IP address, browser type, device data, website usage).
  • Protected Health Information (PHI) means health-related information about you that we collect, store, or transmit in connection with your orders, prescriptions, or care coordination, and which can be linked to you.

Our Commitment to Privacy and Security

  • We adhere to U.S. privacy laws, including HIPAA, and strive to maintain the highest standards of data protection.
  • We use HTTPS/TLS with HSTS, HTTP security headers (CSP, X-Frame-Options, etc.), and regular vulnerability scans to protect data in transit and at rest.
  • We will never share or sell your Personal Information or PHI for marketing purposes, including SMS opt-in data.

Information We Collect

  1. Personal Information You Provide
    – Contact details (name, email, phone) when you submit forms, request services, or subscribe.
    – Communication records (emails or messages exchanged with us).
  2. Non-Personal & Technical Data
    – IP address, browser type, device model, operating system.
    – Usage data (pages visited, links clicked, time on site).
    – Cookie and pixel-tag data (see our Cookie Policy at /cookie-policy).

How We Use Your Information

  • To provide, maintain, and improve our products, services, and website.
  • To process and fulfill your orders, bill Medicare/insurers, coordinate care with providers.
  • To respond to inquiries, deliver customer support, and send newsletters or promotional materials if you opt in.
  • To personalize your experience, tailor content, and analyze usage trends.
  • To detect and prevent fraud, abuse, or unauthorized activity.

Information Sharing & Disclosure

  1. With Service Providers
    We share Personal Information and PHI only with trusted vendors who perform services on our behalf (e.g. hosting, payment processing, logistics). They are bound by confidentiality and HIPAA obligations.
  2. Legal Requirements
    We may disclose your information when required by law, court order, or government inquiry, or to protect our rights, property, or safety.
  3. Business Transactions
    In a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you and allow you to opt out if required by law.
  4. No Marketing Sharing
    We do not share or sell your Personal Information or PHI for marketing or promotional purposes.

Your Rights & Choices

You have the right to:
• Access and obtain a copy of your Personal Information and PHI.
• Request corrections or amendments if data is inaccurate.
• Receive an accounting of PHI disclosures.
• Request restrictions on certain uses or disclosures.
• Receive communications via alternate contact methods.
• Withdraw consent to electronic communications at any time.
To exercise these rights, contact us at intake@advmedsupply.com.

Cookies & Tracking Technologies

We use cookies, pixel tags, and similar technologies to recognize your browser, remember preferences, and measure site performance. You can opt out via browser settings or our detailed Cookie Policy at www.advmedsupply.com/cookie-policy.

Data Security & Integrity

We implement administrative, technical, and physical safeguards—including encryption, access controls, security headers, and vulnerability scanning—to protect your data. However, no method of transmission or storage is completely secure.

Data Retention

We retain Personal Information and PHI only as long as necessary to fulfill the purposes described here or as required by law. When no longer needed, information is securely destroyed or irreversibly anonymized.

Breach Notification & Notice of Privacy Practices

  1. Breach Notification
    In the unlikely event of a breach of unsecured PHI, we will:
    • Investigate and contain the breach promptly.
    • Notify affected individuals within 60 days of discovery, per HIPAA/HITECH requirements.
    • Notify the U.S. Department of Health & Human Services as required.
    • Provide guidance on steps you can take to protect yourself.
    For full details, see our Breach Notification Policy at www.advmedsupply.com/breach-notification-policy.
  2. Notice of Privacy Practices
    We publish a detailed Notice of Privacy Practices—describing how we collect, use, and disclose PHI and your rights under HIPAA—at www.advmedsupply.com/notice-of-privacy-practices.

Contact Us

If you have questions, concerns, or requests regarding this policy or your data, please visit our Contact Us page (www.advmedsupply.com/contact-us) or email intake@advmedsupply.com.

Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or legal obligations. The “Last updated” date will be revised. Continued use of our site after changes constitutes acceptance of the updated policy.
If you do not agree with the updated terms, please discontinue use of our website.